January 2006 — Parkview Adventist Medical Center, an acute care medical facility located in Brunswick Maine, chose Omnia Technologies, Inc. to design and implement a VoIP solution. With an aging telephone system, Parkview did not have a unique problem, but they needed a unique solution. They needed a new phone system, but with a small IT staff, they did not have the resources to do a complete forklift replacement. The only way they could begin replacing the old telephone system was to choose a solution that could be phased in and integrated with their current system; this would allow them to replace the system in phases when the resources became available. After evaluating numerous VoIP solutions, Parkview concluded that the ShoreTel Telecommunication System was the best fit for the Hospital.

Like many hospitals, Parkview has a small IT staff, and adding complicated technology that requires a lot of attention is not an option. "When we decided to start evaluating new telephone systems, we realized that whatever we chose, it had to be simple to manage,” recalls Bill McQuaid, Director of Information Services for Parkview. "We had to be able to manage it on our own, short of major problems, without relying on a third party."

The ShoreTel IP PBX gives Parkview one distributed voice platform with a single system image and remote management capability. Things like moves, adds, and changes can now happen as quickly as someone can type on a keyboard -- and they can happen from anywhere on Parkview's network.

"Another great feature of the ShoreTel IP PBX is its distributed architecture," says McQuaid. "It will serve us well as we start to incorporate our remote doctors’ offices into our voice network. The ease at which we can deploy the ShoreTel IP PBX throughout our network will significantly reduce our long-term deployment and system management costs."

About Parkview Adventist Medical Center
At Parkview Adventist Medical Center, we treat the whole person -- body, mind, and spirit -- while utilizing state-of-the-art technology to provide progressive health care and wellness education to help people both get well and stay well. The first modern medical facility built in the Midcoast area, Parkview opened its doors on July 12, 1959. Since that time, Parkview Adventist Medical Center has continued to grow and meet patient needs through technological advancements, adding more comprehensive services and hiring only the finest and most caring to our staff.

About Omnia Technologies, Inc.
Omnia has been providing expertise in the enterprise voice arena since 1994. Omnia sold its first VoIP system in 2001 has had since become synonymous with IP voice as the "go to" experts in the field. With a customer-centric focus and a commitment to providing the [right] technology to its customers, Omnia is bringing their know-how to a growing geography – we now offer consulting and implementation services to the entire east coast.

Press Contacts: Chad Ives (888) 417-1968 x217